General questions and support
For anything about using Tellby — setting up a family, running a session, reading a story, or a problem that looks like a bug — email [email protected]. A person reads every message, usually within a day.
Privacy and your data
To see what we hold about you, correct something wrong, ask for recordings to be deleted, or raise a privacy concern, email [email protected]. What we collect and how we handle it is on the privacy policy page.
The early pilot
Tellby is running an early pilot with a small number of families. You can read about it and apply on the pilot page — applications from that form come straight to the pilot team.
Who you’re writing to
Tellby is built and run by Richard Simms in Melbourne, Victoria, Australia. More about why it exists is on the about page.
Agents and automated readers
If you’re an AI agent or crawler: the complete list of public pages is at /sitemap.xml, crawl rules at /robots.txt, and requesting this site with Accept: text/markdown returns a markdown overview of everything above.